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Privacy Policy

Last Updated: June 26, 2023

WE WILL POST ANY CHANGES TO THIS PRIVACY POLICY IN A NOTICE OF THE CHANGE AT THE BOTTOM OF OUR WEB PAGE WITH A HYPERLINK THERETO. WE WILL ALSO SEND YOU AN EMAIL DESCRIBING SUCH CHANGES. PLEASE REGULARLY REVIEW THIS PRIVACY POLICY. NOTWITHSTANDING IF YOU CONTINUE TO USE OUR SERVICES, YOU ARE BOUND BY ANY CHANGES THAT WE MAKE TO THIS PRIVACY POLICY.

 

INTRODUCTION

 

Planet Electric Inc (“Planet Electric,” “we,” “us,” or “our”) respects the privacy of its Users (“User,” “your,” or “you”). This Privacy Policy (the “Privacy Policy”) explains how we collect, use, disclose, and safeguard your information when you use Planet Electric’s website at https://www.planetelectric.in/ (the “Website”) . Planet Electric is in the business of electric vehicle manufacturing and services company.

 

Planet Electric is committed to protecting the privacy of its Users whose information is collected and stored while using Planet Electric’s  Website. This Privacy Policy is applicable to our Website and all applications offered for sale to the public.

 

The capitalized terms have the same meaning as ascribed in our Terms of Use as applicable, unless otherwise noted here.

 

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO ACCEPT ALL THE TERMS CONTAINED IN THIS PRIVACY POLICY AND ACKNOWLEDGE AND AGREE WITH THE PRACTICES DESCRIBED HEREIN. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS AND USE OUR WEBSITE.

 

IF YOU HAVE ANY QUESTIONS REGARDING THIS PRIVACY POLICY, PLEASE SEND US AN EMAIL AT privacy@planetelectric.in

 

WE DO NOT SELL YOUR PERSONAL INFORMATION, NOR DO WE INTEND TO DO SO.

 

TERRITORIAL RESTRICTION

 

Our Website is only available for use outside the European Union. Our Website is not available for use or download by residents of, visitors to, or your employees who reside in the European Union (collectively a “European”). If you are a European, please do not download, register, and/or use our Website. If you are a resident of India, Indian laws will apply, if you are a resident in the United States (“US”), the laws of the State of Delaware, United States shall apply. If you are a resident of any other country, please ensure compliance with all local laws prior to using our Website. You must comply with this Privacy Policy and our Terms of Use  as applicable.

 

If you have any questions regarding this Section, please email us at privacy@planetelectric.in

WHAT INFORMATION DO WE COLLECT?

 

When you register to use our Website, we collect personal information (also referred to as personally identifiable information or “PII”) which may include your name, address, online contact information such as your email address or username, phone number, and other personal information. The information collected will be stored on our servers. You are able to change your personal information via email by contacting us at privacy@planetelectric.in or through your profile or account settings on our Website.

 

  • Geolocation and Equipment Information. We may collect information that does not personally identify you such as (i) your geolocation, and (ii) information about your internet connection, the equipment you use to access our Website and usage details.

  • Financial Information. We currently do not collect or store any credit cards or bank information, as we are using a third-party payment processor. However, we will update this Privacy Policy when we start using and storing such information. We will also inform you via reasonable means if we start collecting such information from you.

 

HOW DO WE COLLECT INFORMATION?

 

We collect personal information from you in the following ways:

 

  1. At registration on our Website;

  2. In email, text, and other electronic messages between you and our Website;

  3. When you interact with our advertising and applications on third-party website and services, if those applications or advertising include a link to this Privacy Policy;

  4. From you placing an order, which includes details of transactions you carry out on our Website;

  5. When you subscribe to a newsletter;

  6. From your responses to a survey;

  7. From forms filled out by you;

  8. From records or copies of correspondences (including email addresses) if you contact us;

  9. From search queries on our Website;

  10. When you post information to be published or displayed on our Website;

  11. Business partners;

  12. Offline, when you register for our Services, visiting cards, social media platforms such as LinkedIn or WhatsApp Business.

 

We collect information from you automatically when you navigate through our Website in the following ways:

 

  1. Usage details;

  2. IP addresses;

 

HOW DO WE USE YOUR INFORMATION?

 

We use the information that you provide to:

 

  1. Personalize your experience in using our Website;

  2. Provide you with information, products, or services requested from us;

  3. Present our Website and its contents to you;

  4. Provide you with notices about account and/or subscription, including expiration and renewal notices;

  5. Carry out obligations and enforce rights arising from contracts entered into between you and us, including billing and collection;

  6. Notify you about changes to our Website and any products or services;

  7. Allow you to participate in interactive features on our Website;

  8. Improve the Website;

  9. Improve our customer service;

  10. Administer contests, promotions, and surveys or other Website features;

  11. Contact you for other purposes with your consent;

  12. Contact you about our products and services that may be of interest;

  13. Contact you about third parties’ goods and services;

  14. Enable the display of advertisements to our advertisers’ target audiences, although personal information is not shared with advertisers without your consent; and

  15. Send you periodic emails, in accordance with the CAN-SPAM Act of 2003 as detailed in Section 11, via the email address provided by you to (i) send information, respond to inquiries, and/or other requests or questions; (ii) process orders and send information and updates pertaining to such orders; (iii) send additional information related to your product and/or service; and (iv) market to our mailing list or continue to send email to you after the original transaction has occurred.

 

OUR COOKIE POLICY

 

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this Privacy Policy, we refer to all of these technologies as “Cookies.”

 

We use Cookies on our Website to (a) help remember and process items in the shopping cart, (b) understand and save your preferences for future visits, (c) keep track of advertisements, (d) compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future, and (e) allow trusted third-party services that track this information on our behalf.  You can set your browser to refuse all or some browser Cookies, but it may affect your user experience. We honor Do Not Track signals and, if one is in place, we will not track, plant cookies, or use advertising.

HOW DO WE PROTECT INFORMATION WE COLLECT?

 

Our Website  uses an SSL certificate as an added security measure. We actively prevent third parties from getting access to your personal information that we store and/or process on our Website and servers.  We accept payment by credit card through a third party credit card processor on our behalf.  We will implement reasonable security measures every time you (a) place an order, or (b) enter, submit, or access your information, (c) register, or (d) access our Website. 

 

DATA SECURITY MEASURES.

 

  1. Security Measures. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.  The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.

  2. Fair Information Practice Principles. In the event of a personal data breach, we will notify you within fifteen (15) days via (i) email and/or (ii) our notification system on our Website. We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

 

DISCLOSURE OF PERSONAL INFORMATION

 

There are times when we may share Personal Information that you have shared with us may be shared by  Planet Electric with others to enable us to provide you over Services, including contractors, service providers, and third parties (“Partners”). This section discusses only how Planet Electric may share such information with Partners. We will ensure that our Partners protect your Personal Information. The following describe how and with whom we may share your Personal Information:

 

Disclosure of Personal Information.

 

  1. We may disclose aggregated, de-personalized information about you that does not identify any individual to other parties without restriction, such as for marketing, advertising, or other uses.  

  2. We may disclose personal information to our subsidiaries and affiliates.

  3. We may disclose personal information to contractors, services providers, and other third parties.

  4. We require all contractors, service providers, and other third parties to whom we disclose your personal information to be under contractual obligations to keep personal information confidential and to use it only for the purposes for which we disclose them.

  5. We may disclose personal information in the event of a merger, sale of business, etc.

  6. We may disclose to third parties to market their products and services to you if you have either consented or not opted out of these disclosures.

  7. We may disclose personal information to third parties to market their products and services if you have either consented or not opted out of these disclosures.

  8. We may disclose personal information for any other purpose for which you have provided it.

  9. We may only disclose personal information as described in this Privacy Policy or your consent.

 

Other Disclosure of Personal Information.

 

  1. We will disclose personal information (i) to comply with any court order, law, or legal process, including to respond to any government or regulatory request, (ii) to enforce or apply our Terms of Use  and other agreements, including for billing and collection purposes, (iii) if we believe it is necessary or appropriate to protect the rights, property, or safety of Planet Electric, our customers or others, and/or (iv) if it is necessary or appropriate to protect the rights, property, or safety of Planet Electric, our customers, or others, and this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

Third Party Disclosure.

 

  1. We do not sell, trade, rent, or otherwise transfer personal information to others, unless we provide you with advance notice.  This does not include our hosting partners and other parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. 

  2. We do not provide non-personally identifiable visitor information for marketing purposes.

 

Choices Users Have About How Planet Electric Uses and Discloses Information.

 

 

  1. Disclosure of Users’ Information for Third-Party Advertising.  Users can opt-out by (i) checking the relevant form when we collect the data; (ii) logging into the user account on the Website and adjusting their preferences in their account profile by checking or unchecking the relevant boxes, or (iii) emailing us their opt-out request at privacy@planetelectric.in Users receiving promotional email can opt-out by sending a return email requesting to be omitted from future promotional email distributions. This opt-out will not apply to information provided by Planet Electric for product purchases, warranty registration, or other transactions.    

  2. Disclosure of User’s Information for Targeted Advertising.  Users can opt-out by (i) checking the relevant form when we collect the data, (ii) logging into the user account on the Website and adjusting their preferences in their account profile by checking or unchecking the relevant boxes, or (iii) emailing us their opt-out request at privacy@planetelectric.in .

 

YOUR CALIFORNIA PRIVACY RIGHTS

 

Planet Electric does not sell, trade, or otherwise transfer to outside third parties your “Personal Information” as the term is defined under the California Civil Code Section § 1798.82(h).  Additionally, California Civil Code Section § 1798.83 permits Users of our Website that are California residents to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes. To make a request for such disclosure, or identification and/or deletion of Personal Information in all our systems that we store on you, please send an email to privacy@planetelectric.in or write us at Planet Electric, 355 Bryant Street, Suite 403, San Francisco, CA 94107.

 

Note that (i) if we delete your Personal Information as requested, we will no longer be able to provide our services to you and (ii) we may need to keep such Personal Information for a while during the shutting down and billing process. If you would like to discuss our Personal Information storage and processing process with us, please send us an email at  privacy@planetelectric.in or write us at Planet Electric, 355 Bryant Street, Suite 403, San Francisco, CA 94107.

 

CAN-SPAM ACT OF 2003

 

The CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations. Per the CAN-SPAM Act, we will:

 

  1. not use false or misleading subjects or email addresses;

  2. identify the email message as an advertisement in some reasonable way;

  3. include the physical address of Planet Electric, 355 Bryant Street, Suite 403, San Francisco, CA 94107;

  4. monitor third-party email marketing services for compliance if one is used;

  5. honor opt-out/unsubscribe requests quickly; and

  6. give an “opt-out” or “unsubscribe” option.   

 

If you wish to opt out of email marketing, follow the instructions at the bottom of each email or contact us at privacy@planetelectric.in and we will promptly remove you from all future marketing correspondences.

 

MODIFICATIONS TO OUR PRIVACY POLICY

 

We will post any changes to this Privacy Policy in a notice of the change at the bottom of our web page with a hyperlink thereto. We will also send you an email describing such changes. Please regularly review this Privacy Policy. Notwithstanding if you continue to use our services, you are bound by any changes that we make to this Privacy Policy.

 

LIST OF THIRD-PARTY SERVICE PROVIDERS

 

Planet Electric uses the following third-party service providers for the provision of services as detailed under the Terms of Use , as applicable.

Name of Third-Party Service Provider

Contact Information

 Wix. com Limited

Website: https://www.wix.com/

Address: 500 Terry A Francois Blvd, San Francisco

 

 

Additionally, if you have any questions or concerns about our third-party service providers, please email us at privacy@planetelectric.in.

 

ANTI-BRIBERY COMPLIANCE

 

Planet Electric represents and warrants that it is fully aware of and will comply with, and in the performance of its obligations hereunder will not take any action or omit to take any action that would cause it or its customers to be in violation of, (i) U.S. Foreign Corrupt Practices Act, (ii) U.K. Anti-Bribery Act, (iii) India Prevention of Corruption Act of 1988, or (iv) any other applicable anti-bribery statutes and regulations, and (v) any regulations promulgated under any such laws.  Company represents and warrants that neither it nor any of its employees, officers, or directors is an official or employee of any government (or any department, agency or instrumentality of any government), political party, state owned enterprise or a public international organization such as the United Nations, or a representative or any such person (each, an “Official”).  Company further represents and warrants that, to its knowledge, neither it nor any of the Supplier Personnel has offered, promised, made or authorized to be made, or provided any contribution, thing of value or gift, or any other type of payment to, or for the private use of, directly or indirectly, any Official for the purpose of influencing or inducing any act or decision of the Official to secure an improper advantage in connection with, or in any way relating to, (A) any government authorization or approval involving Planet Electric, or (B) the obtaining or retention of business by Planet Electric.  Planet Electric further represents and warrants that it will not in the future offer, promise, make or otherwise allow to be made or provide any payment and that it will take all lawful and necessary actions to ensure that no payment is promised, made or provided in the future by any of the Planet Electric personnel.  

 

CONTACT US

 

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

  • Omkar Satpute, Privacy Officer

  • Email: omkar.satpute@planetelectric.in

  • Address: Planet Electric, 355 Bryant Street, Suite 403, San Francisco, CA 94107.  

 

PLEASE NOTE: IF YOU USE OUR WEBSITE, YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS SET FORTH IN OUR TERMS OF USE, AS APPLICABLE.  IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR OUR TERMS OF USE  , PLEASE DO NOT USE OUR WEBSITE.

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